Requirements
- Broadband Connection to the Internet
- Supported Browsers
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- Microsoft Edge
- Firefox
- Safari on Mac OS
- Google Chrome
- Dual Core Intel or AMD processor with at least 1GB MB memory
- Windows XP SP3 or later
- Firewall IP opened on Http Port 5119
General
- Do not download anything whilst bidding as this may affect the performance of LiveBid on your PC
- Avoid having multiple browser windows open as this may also affect performance
- Prior to bidding, view the sales catalogue for the auction that you intend to participate in so that you know what is being auctioned
FAQ/Support
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How do I register for a Live Auction?
Complete the registration form by clicking here
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I've forgotten my Username or Password
Contact Wilsons Auctions to retrieve your details
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My contact details are incorrect and I want to change them
Contact Wilsons Auctions who will be able to change them for you
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How do I set an alarm for a lot
If you would like to be warned when a lot you are interested in is about to be offered for sale either add the lot to your favourites before the sale starts or click on the Alarm button next to the lot in the LiveBid "All Lots" page
- When I open LiveBid I cannot see the auction taking place
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Press F5 to refresh the page. If the problem persists contact Wilsons Auctions.
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When I open LiveBid I can see the auction taking place but cannot participate in it
There may be a communications problem - Press F5 to refresh the page. If the problem persists contact Wilsons Auctions.
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I can see the auction taking place but cannot hear the auctioneer
Check the sound settings on your computer
Check that the Video Player has not been muted by default -
I cannot submit a bid as the "Bid" button is greyed out
Bidding may not have started. Additionally, check any messages displayed on the screen for a more specific reason