Minimum System Requirements
Broadband Connection to the Internet
Internet Explorer 5.5 or later
Firefox 3.53 or later
Safari 4.02 or later
Unreal Media Player 5 (Download)
Microsoft Silverlight 3(Download)
Adobe Reader for viewing Condition Reports (Download)
Pentium III processor or similar with at least 128 MB memory
Windows 98 or later
Screen resolution of at least 1000x720
Firewall IP opened on Http Ports 943 and 4502
Do not download anything whilst bidding as this may affect the performance of Live Bid on your PC
Avoid having multiple browser windows open as this may also affect performance
Prior to bidding, view the sales catalogue for the auction that you intend to participate in so that
you know what is being auctioned
How do I register for a Live Auction? +-
Setting an alarm for a lot +-
If you would like to be warned when a lot you are interested in is about to be offered for sale,
click on the "Set Alarm" button in the catalogue listing. The colour of the button will change from
blue to red indicating that the alarm has been set. You can view any alarms you have set by going to
the "My Account" page.
I've forgotten my Username or Password +-
My contact details are incorrect and I want to change them +-
When I open Live Bid, I cannot see the auction taking place +-
Ensure that you have both the Unreal Media Player 5 and Silverlight 3 installed. Additionally, there may be a
communications problem - Press F5 to refresh the page. If the problem persists contact Wilsons Auctions.
When I open Live Bid, I can see the auction taking place but cannot participate in it +-
There may be a communications problem - Press F5 to refresh the page. If the problem persists contact Wilsons Auctions.
I can see the auction taking place but cannot hear the auctioneer +-
Check the sound settings on your computer.
I cannot submit a bid as the "Bid" button is greyed out +-
Bidding may not have started. Additionally, check any messages displayed on the screen for a more specific reason.